.eva-inbox{--inbox-bg: #11151d;--inbox-panel: #181d28;--inbox-line: #2c3444;--inbox-muted: #a6b1c3;--inbox-accent: #b9a6ff;background:var(--inbox-bg);color:#edf1f8;min-height:100dvh;font-size:14px}.eva-inbox button,.eva-inbox input,.eva-inbox select,.eva-inbox textarea{font:inherit}.eva-inbox button{cursor:pointer}.eva-inbox button:disabled{cursor:not-allowed;opacity:.5}.eva-inbox button:focus-visible,.eva-inbox a:focus-visible,.eva-inbox input:focus-visible,.eva-inbox select:focus-visible,.eva-inbox textarea:focus-visible{outline:3px solid #b9a6ff;outline-offset:3px}.eva-inbox a{color:#cfc1ff}.inbox-topbar{min-height:90px;padding:20px 28px;display:flex;align-items:center;gap:24px;justify-content:space-between;border-bottom:1px solid var(--inbox-line);background:#151a24}.inbox-brand{display:flex;align-items:center;gap:13px}.inbox-brand-mark{display:grid;place-items:center;width:42px;height:42px;background:#b9a6ff;color:#241c3b;border-radius:14px;font-size:22px;font-weight:800}.inbox-brand h1{font-size:19px;font-weight:650;letter-spacing:-.3px;line-height:1.3}.inbox-eyebrow{font-size:11px;text-transform:uppercase;letter-spacing:1.2px;color:var(--inbox-muted)}.inbox-top-actions{display:flex;flex-wrap:wrap;align-items:center;gap:14px}.inbox-browser-alerts{display:flex;flex-direction:column;align-items:flex-start;gap:5px;max-width:300px}.inbox-browser-alerts .inbox-caption{font-size:11px;line-height:1.45}.inbox-button.alerts-enabled{color:#b8ebd1;border-color:#47755f;background:#233b31}.inbox-language{display:flex;align-items:center;flex-wrap:wrap;gap:8px;font-size:12px;color:var(--inbox-muted)}.inbox-input,.inbox-select{border:1px solid #404b61;border-radius:8px;background:#202735;color:#edf1f8;padding:8px 11px;min-height:38px;min-width:0}.inbox-select{max-width:100%}.inbox-language .inbox-select{min-width:125px}.inbox-account{display:flex;align-items:center;gap:12px;font-size:12px}.inbox-account span{max-width:230px;overflow:hidden;text-overflow:ellipsis}.inbox-button{border:1px solid #424d63;border-radius:8px;background:#242d3d;color:#edf1f8;min-height:38px;padding:8px 13px;font-weight:550}.inbox-button:hover:not(:disabled){background:#313d51}.inbox-button.primary{background:#beaaff;border-color:#beaaff;color:#21172e}.inbox-button.primary:hover:not(:disabled){background:#cbbcff}.inbox-button.danger{color:#ffb6b6;border-color:#714849}.inbox-button.quiet{background:transparent}.inbox-link-button{border:none;padding:2px 0;background:transparent;color:#cbbcff;font-size:12px;text-align:left;text-decoration:underline;text-underline-offset:3px}.inbox-tabs{display:flex;gap:20px;border-bottom:1px solid var(--inbox-line);padding:0 28px}.inbox-tabs button{color:var(--inbox-muted);background:transparent;border:none;padding:14px 0;border-bottom:2px solid transparent}.inbox-tabs button[aria-selected=true]{color:#d6caff;border-bottom-color:#b9a6ff}.inbox-alert{margin:14px 20px;padding:11px 14px;border-radius:8px;background:#392529;border:1px solid #77484f;color:#ffd5d8}.inbox-notice{color:#ced9ec;background:#222e40;border:1px solid #3d506f;padding:12px 16px;font-size:13px}.inbox-workspace{display:grid;grid-template-columns:300px minmax(0,1fr);height:calc(100dvh - 91px);min-height:560px}.inbox-workspace.with-tabs{height:calc(100dvh - 143px)}.inbox-queue{background:#151a24;border-right:1px solid var(--inbox-line);overflow-y:auto}.inbox-queue-heading{padding:24px 20px 16px}.inbox-queue-heading h2{font-size:16px;display:flex;justify-content:space-between;align-items:center;margin-bottom:5px}.inbox-count{color:#c5b6fa;background:#312b45;border-radius:7px;padding:0 7px;font-size:12px}.inbox-caption{color:var(--inbox-muted);font-size:12px;line-height:1.6}.inbox-queue-list{list-style:none;padding:6px 10px 20px}.inbox-case{display:block;width:100%;text-align:left;padding:15px 12px;border:1px solid transparent;border-radius:10px;background:transparent;color:#edf1f8;margin-bottom:5px}.inbox-case:hover{background:#212735}.inbox-case[aria-current=true]{background:#29263c;border-color:#625281}.inbox-case-top{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:8px}.inbox-case-name{font-weight:600;overflow-wrap:anywhere}.inbox-case time{white-space:nowrap;color:var(--inbox-muted);font-size:11px}.inbox-case-preview{color:#b7c0d0;margin:9px 0;font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.inbox-case-foot{display:flex;gap:8px;justify-content:space-between;align-items:center;margin-top:8px;font-size:11px;color:#b6bcd0}.inbox-badge{display:inline-flex;align-items:center;gap:5px;padding:2px 7px;border-radius:5px;font-size:10px;font-weight:650;line-height:1.65;color:#b6d8fd;background:#22374d;white-space:nowrap}.inbox-badge.public{color:#f5dba3;background:#453922}.inbox-badge.internal{color:#e3d897;background:#3c3827}.inbox-badge.pending{color:#f2d697;background:#463b28}.inbox-badge.sent{color:#a3debf;background:#253c32}.inbox-badge.failed{color:#ffb1b5;background:#482b31}.inbox-detail{display:flex;flex-direction:column;min-width:0;min-height:0}.inbox-thread-header{padding:21px 26px 16px;border-bottom:1px solid var(--inbox-line);background:#191e29}.inbox-thread-title{display:flex;justify-content:space-between;align-items:flex-start;gap:15px}.inbox-thread-title h2{font-size:20px;line-height:1.4;font-weight:600;overflow-wrap:anywhere}.inbox-thread-labels{display:flex;flex-wrap:wrap;align-items:center;gap:9px;margin-top:8px}.inbox-thread-tools{display:flex;flex-wrap:wrap;align-items:center;gap:8px}.inbox-thread-tools .inbox-button{font-size:12px}.inbox-context{margin-top:13px;font-size:12px;color:#bdc8d9}.inbox-context summary{cursor:pointer;color:#d0d9e7}.inbox-context p{margin-top:8px;white-space:pre-wrap}.inbox-delivery-review{background:#342b25;border:1px solid #6a5341;padding:10px 12px;border-radius:8px}.inbox-delivery-fields{display:flex;flex-wrap:wrap;align-items:end;gap:12px;margin-top:12px}.inbox-delivery-fields .inbox-field{flex:1;min-width:160px}.inbox-assignment{margin-top:12px;display:flex;align-items:center;flex-wrap:wrap;gap:8px;font-size:12px}.inbox-messages{flex:1;overflow-y:auto;min-height:160px;padding:25px max(24px,calc((100% - 840px)/2))}.inbox-messages-intro{text-align:center;color:var(--inbox-muted);font-size:11px;margin:0 0 24px}.inbox-message{width:fit-content;max-width:min(86%,760px);margin-bottom:21px}.inbox-message.outgoing{margin-left:auto}.inbox-message.note{width:100%;max-width:100%}.inbox-message-meta{display:flex;flex-wrap:wrap;gap:9px;align-items:center;color:#aab6c9;font-size:11px;margin:0 2px 7px}.inbox-message-meta strong{color:#ced6e6;font-weight:550}.inbox-message-bubble{background:#232b3a;border:1px solid #323e51;border-radius:2px 13px 13px;padding:13px 16px}.inbox-message.outgoing .inbox-message-bubble{background:#302942;border-color:#514268;border-radius:13px 2px 13px 13px}.inbox-message.note .inbox-message-bubble{background:#2e2c23;border-color:#514b32;border-radius:8px}.inbox-message-body{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.65}.inbox-message-source{display:flex;flex-wrap:wrap;gap:8px;align-items:center;color:#b6c2d4;font-size:11px;margin-top:11px}.inbox-original{border-top:1px solid #53556a;margin-top:10px;padding-top:10px}.inbox-original-label{color:#c5bedb;font-size:11px;display:block;margin-bottom:5px}.inbox-translation-warning{color:#f1d08c;font-size:12px;margin:8px 0}.inbox-attachments{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}.inbox-attachment{color:#cfc1ff;font-size:12px;display:inline-flex;padding:7px 10px;border:1px solid #56617b;border-radius:7px;background:#1d2431}.inbox-composer{border-top:1px solid var(--inbox-line);background:#191e29;padding:16px 26px 22px}.inbox-composer.with-human-inquiry{min-height:210px;max-height:65dvh;overflow-y:auto}.inbox-compose-tabs{display:flex;gap:6px;margin-bottom:12px}.inbox-compose-tabs button{border:1px solid transparent;border-radius:6px;padding:6px 11px;background:transparent;color:#aebace;font-size:12px}.inbox-compose-tabs button[aria-pressed=true]{border-color:#5d5279;background:#302b40;color:#e3d9ff}.inbox-compose-label{display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap;margin-bottom:8px;font-size:12px;color:#c1cbdc}.inbox-composer textarea{display:block;width:100%;min-height:100px;max-height:240px;resize:vertical;padding:12px 14px;color:#f1eff7;background:#111720;border:1px solid #424e63;border-radius:9px;line-height:1.6}.inbox-composer textarea::placeholder{color:#8f9baf}.inbox-compose-footer{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-top:11px}.inbox-compose-actions{display:flex;flex-wrap:wrap;gap:8px}.inbox-preview{margin-top:12px;padding:12px 14px;background:#202d2b;border:1px solid #47685f;border-radius:8px}.inbox-preview h3{font-size:12px;color:#b4e4d6;font-weight:550;margin-bottom:5px}.inbox-preview p{white-space:pre-wrap;overflow-wrap:anywhere}.inbox-reply-mode{border:1px solid #596380;border-radius:9px;padding:12px 14px;margin:0 0 15px}.inbox-reply-mode legend{padding:0 5px;font-size:12px;color:#d0d9e7}.inbox-reply-mode label{display:flex;align-items:center;gap:8px;margin-bottom:9px;font-size:12px}.inbox-reply-mode input,.inbox-human-confirmation input{accent-color:#beaaff;flex-shrink:0;width:16px;height:16px}.inbox-human-inquiry{margin-bottom:15px;padding:12px;background:#151c27;border:1px solid #3f4b62;border-radius:8px}.inbox-human-inquiry h3{font-size:12px;color:#cbd4e4;margin-bottom:10px}.inbox-human-inquiry .inbox-message{width:100%;max-width:100%;margin-bottom:0}.inbox-human-inquiry .inbox-message-body{max-height:160px;overflow-y:auto}.inbox-human-confirmation{display:flex;align-items:flex-start;gap:10px;margin-top:13px;font-size:12px;line-height:1.6;color:#d4cee8}.inbox-human-confirmation input{margin-top:2px}.inbox-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:40px 26px;text-align:center;gap:10px;flex:1;color:#b6c1d2}.inbox-empty-icon{width:56px;height:56px;border:1px solid #495169;color:#c4b7eb;border-radius:17px;display:grid;place-items:center;margin-bottom:8px}.inbox-empty h2,.inbox-empty h3{color:#e5eaf5;font-size:17px;font-weight:550}.inbox-empty p{max-width:360px;font-size:13px}.inbox-team{max-width:1120px;margin:auto;padding:32px 28px 50px}.inbox-team h2{font-size:22px;font-weight:600;margin-bottom:8px}.inbox-team-form{margin:24px 0;padding:20px;border:1px solid var(--inbox-line);border-radius:12px;background:var(--inbox-panel)}.inbox-team-form h3{font-size:15px;margin-bottom:15px}.inbox-form-grid{display:grid;grid-template-columns:minmax(160px,2fr) repeat(2,minmax(120px,1fr)) auto;gap:12px;align-items:end}.inbox-add-operator{grid-template-columns:minmax(0,1fr) auto}.inbox-field{display:flex;flex-direction:column;gap:6px;color:#bbc7d9;font-size:12px}.inbox-team-list{border:1px solid var(--inbox-line);border-radius:12px;overflow:hidden}.inbox-team-person{padding:16px 20px;display:flex;flex-wrap:wrap;gap:16px;align-items:center;justify-content:space-between;background:var(--inbox-panel);border-bottom:1px solid var(--inbox-line)}.inbox-team-person:last-child{border-bottom:none}.inbox-team-person strong{overflow-wrap:anywhere;font-weight:550}.inbox-team-controls{display:flex;flex-wrap:wrap;align-items:center;gap:9px}.inbox-mobile-back{display:none}.inbox-loading{color:var(--inbox-muted);padding:24px}@media (min-width: 1500px){.inbox-workspace{grid-template-columns:350px minmax(0,1fr)}}@media (max-width: 1050px){.inbox-account span{display:none}.inbox-workspace{grid-template-columns:270px minmax(0,1fr)}.inbox-thread-title{flex-direction:column}.inbox-form-grid{grid-template-columns:1fr 1fr}}@media (max-width: 720px){.inbox-topbar{padding:15px 16px;gap:14px;flex-wrap:wrap}.inbox-top-actions{width:100%;justify-content:space-between;gap:8px}.inbox-browser-alerts{flex-basis:100%;max-width:none}.inbox-brand h1{font-size:18px}.inbox-language{font-size:11px}.inbox-language .inbox-select{min-width:100px}.inbox-tabs{padding:0 16px}.inbox-workspace,.inbox-workspace.with-tabs{display:flex;height:calc(100dvh - 155px);min-height:500px}.inbox-workspace.with-tabs{height:calc(100dvh - 208px)}.inbox-queue{width:100%;border-right:none}.inbox-workspace.has-selection .inbox-queue{display:none}.inbox-detail{display:none;width:100%}.inbox-workspace.has-selection .inbox-detail{display:flex}.inbox-mobile-back{display:inline-block;margin-bottom:10px}.inbox-thread-header{padding:14px 16px}.inbox-thread-title h2{font-size:18px}.inbox-messages{padding:20px 16px}.inbox-message{max-width:94%}.inbox-composer{padding:14px 16px 20px}.inbox-compose-footer{align-items:flex-start;flex-direction:column;gap:10px}.inbox-compose-actions{width:100%}.inbox-compose-actions button{flex:1}.inbox-team{padding:25px 16px}.inbox-form-grid{grid-template-columns:1fr}.inbox-alert{margin:12px 16px}}@media (prefers-reduced-motion: reduce){.eva-inbox *{scroll-behavior:auto!important}}.inbox-moderation{display:grid;grid-template-columns:310px minmax(0,1fr);height:calc(100dvh - 143px);min-height:540px}.eva-inbox .inbox-tabs{overflow-x:auto;white-space:nowrap}.eva-inbox .inbox-tabs>*{flex-shrink:0}.moderation-queue .inbox-case-top{align-items:start;text-transform:capitalize}.moderation-queue .inbox-case-foot{display:block;line-height:1.8}.moderation-queue .inbox-case-foot time{display:block;white-space:normal}.moderation-more{margin:10px 20px 25px}.moderation-detail{min-width:0;overflow-y:auto}.moderation-toolbar{display:flex;align-items:center;justify-content:end;gap:15px;padding:12px 25px;border-bottom:1px solid var(--inbox-line)}.moderation-content{max-width:990px;margin:0 auto;padding:28px}.moderation-content>header{margin-bottom:24px}.moderation-content h2{font-size:23px;margin:6px 0;text-transform:capitalize}.moderation-content h3{font-size:15px;margin-bottom:12px}.moderation-content>.inbox-notice{margin-bottom:20px;border-radius:8px}.moderation-card{background:var(--inbox-panel);padding:23px;border:1px solid var(--inbox-line);border-radius:12px;margin-bottom:20px}.moderation-card p{line-height:1.65}.moderation-card details{color:var(--inbox-muted);font-size:12px;margin-top:10px}.moderation-card summary{cursor:pointer;color:#cec3f5}.moderation-card blockquote{margin:12px 0 0;padding-left:14px;border-left:2px solid #75678f;white-space:pre-wrap;overflow-wrap:anywhere}.moderation-text{white-space:pre-wrap;overflow-wrap:anywhere;margin:10px 0}.moderation-source{margin:10px 0 16px}.moderation-context-message+.moderation-context-message{border-top:1px solid var(--inbox-line);padding-top:18px;margin-top:18px}.moderation-approval{border-color:#655781}.moderation-approval .inbox-field{margin:17px 0}.moderation-approval hr{border:0;border-top:1px solid var(--inbox-line);margin:26px 0}.moderation-approval textarea,.moderation-flag textarea{width:100%;min-height:95px;padding:12px;border:1px solid #475069;border-radius:8px;resize:vertical;color:#edf1f8;background:#202735;line-height:1.6}.moderation-check{display:flex;gap:10px;align-items:flex-start;margin:18px 0;color:#c4cedd;font-size:12px;line-height:1.6}.moderation-check input{accent-color:var(--inbox-accent);margin-top:3px;flex:0 0 auto;width:15px;height:15px}.moderation-target{padding:15px;border-radius:8px;border:1px solid #605277;background:#29253a}.moderation-target p{margin-top:8px}.moderation-target code{display:block;font-size:11px;margin-top:10px;overflow-wrap:anywhere}.moderation-history{list-style:none;padding:0}.moderation-history li{padding:15px 0;border-bottom:1px solid var(--inbox-line)}.moderation-history li:last-child{border-bottom:none;padding-bottom:0}.moderation-history li:first-child{padding-top:0}.moderation-history .inbox-badge{margin-left:7px}.moderation-flag{padding:10px 12px;border:1px solid #4a4d61;border-radius:8px}.moderation-flag .inbox-field{margin:12px 0}.moderation-detail>.inbox-notice .inbox-button{display:block;margin-top:10px}@media (max-width: 900px){.inbox-moderation{grid-template-columns:260px minmax(0,1fr)}.moderation-content,.moderation-card{padding:18px}}@media (max-width: 680px){.inbox-moderation{display:block;height:auto;min-height:calc(100dvh - 160px)}.moderation-queue{border-right:0;min-height:65vh}.inbox-moderation:not(.has-selection) .moderation-detail{display:none}.inbox-moderation.has-selection .moderation-queue{display:none}.moderation-toolbar{justify-content:space-between;padding:12px 16px}.moderation-content{padding:16px 12px}.moderation-card{padding:16px}.moderation-content h2{font-size:20px}}:root{--bg-primary: #0f0f0f;--bg-secondary: #1a1a1a;--bg-tertiary: #242424;--bg-hover: #2a2a2a;--text-primary: #ffffff;--text-secondary: #a0a0a0;--text-muted: #666666;--accent: #6366f1;--accent-hover: #4f46e5;--accent-glow: rgba(99, 102, 241, .2);--success: #22c55e;--warning: #f59e0b;--error: #ef4444;--border: #333333;--border-focus: #6366f1;--radius-sm: 6px;--radius-md: 8px;--radius-lg: 12px}*{box-sizing:border-box;margin:0;padding:0}body{font-family:Inter,-apple-system,BlinkMacSystemFont,sans-serif;background:var(--bg-primary);color:var(--text-primary);line-height:1.6}.app-container{display:flex;flex-direction:column;min-height:100vh}.header{display:flex;align-items:center;justify-content:space-between;padding:16px 24px;background:var(--bg-secondary);border-bottom:1px solid var(--border);position:sticky;top:0;z-index:100}.header-left{display:flex;align-items:center;gap:12px}.header h1{font-size:20px;font-weight:600;color:var(--text-primary)}.header-right{display:flex;align-items:center;gap:16px}.save-status{font-size:13px;color:var(--text-secondary);padding:6px 12px;background:var(--bg-tertiary);border-radius:var(--radius-sm)}.save-status.unsaved{color:var(--warning);background:#f59e0b1a}.main-layout{display:flex;flex:1}.sidebar{width:220px;background:var(--bg-secondary);border-right:1px solid var(--border);padding:16px 0}.nav-item{display:flex;align-items:center;gap:10px;padding:12px 20px;color:var(--text-secondary);text-decoration:none;font-size:14px;transition:all .15s ease}.nav-item:hover{background:var(--bg-hover);color:var(--text-primary)}.nav-item.active{background:var(--accent-glow);color:var(--accent);border-right:2px solid var(--accent)}.content{flex:1;padding:32px;max-width:900px}.page-title{font-size:24px;font-weight:600;margin-bottom:24px}.form-group{margin-bottom:24px}.form-label{display:block;font-size:13px;font-weight:500;color:var(--text-secondary);margin-bottom:8px}.form-input,.form-select,.form-textarea{width:100%;padding:12px 14px;background:var(--bg-tertiary);border:1px solid var(--border);border-radius:var(--radius-md);color:var(--text-primary);font-size:14px;font-family:inherit;transition:border-color .15s ease}.form-input:focus,.form-select:focus,.form-textarea:focus{outline:none;border-color:var(--border-focus);box-shadow:0 0 0 3px var(--accent-glow)}.form-textarea{min-height:200px;resize:vertical}.form-textarea.tall{min-height:300px}.trusted-computer-option{display:flex;align-items:flex-start;gap:10px;margin:-4px 0 20px;color:var(--text-secondary);font-size:13px;cursor:pointer}.trusted-computer-option input{width:16px;height:16px;margin-top:3px;accent-color:var(--accent)}.trusted-computer-option span,.trusted-computer-option small{display:block}.trusted-computer-option strong{color:var(--text-primary);font-weight:500}.trusted-computer-option small{margin-top:2px;color:var(--text-muted);line-height:1.4}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:10px 20px;font-size:14px;font-weight:500;border-radius:var(--radius-md);cursor:pointer;transition:all .15s ease;border:none}.btn-primary{background:var(--accent);color:#fff}.btn-primary:hover{background:var(--accent-hover)}.btn-secondary{background:var(--bg-tertiary);color:var(--text-primary);border:1px solid var(--border)}.btn-secondary:hover{background:var(--bg-hover)}.btn-danger{background:var(--error);color:#fff}.card{background:var(--bg-secondary);border:1px solid var(--border);border-radius:var(--radius-lg);padding:20px;margin-bottom:16px}.guidance-grid{display:grid;grid-template-columns:minmax(220px,.8fr) minmax(360px,2fr);gap:16px}@media (max-width: 760px){.guidance-grid{grid-template-columns:1fr}}.toggle-container{display:flex;align-items:center;gap:12px}.toggle{position:relative;width:44px;height:24px;background:var(--bg-tertiary);border-radius:12px;cursor:pointer;transition:background .2s ease}.toggle.active{background:var(--accent)}.toggle:after{content:"";position:absolute;top:2px;left:2px;width:20px;height:20px;background:#fff;border-radius:50%;transition:transform .2s ease}.toggle.active:after{transform:translate(20px)}.knowledge-list{display:flex;flex-direction:column;gap:8px}.knowledge-item{display:flex;align-items:center;justify-content:space-between;padding:12px 16px;background:var(--bg-tertiary);border-radius:var(--radius-md)}.knowledge-item-title{font-weight:500}.knowledge-item-meta{font-size:12px;color:var(--text-muted)}.dropzone{border:2px dashed var(--border);border-radius:var(--radius-lg);padding:40px;text-align:center;cursor:pointer;transition:all .2s ease}.dropzone:hover{border-color:var(--accent);background:var(--accent-glow)}.dropzone-text{color:var(--text-secondary);font-size:14px}